Client space

Enjoy a subscription without any obligations.
Cancel at any time.

With CSL Medical Alert, the equipment is free and you benefit from 24/7 assistance across Canada. Our equipment may also be eligible for tax credits.

Which product to choose?

At Home

$ 28.50 /MONTH

At Home +


$ 38.50 /MONTH


$ 50 /MONTH

At Home

Appareil 1 Édité

At Home

$ 28.50 /MONTH
Appareil 2 Édité

At Home +


$ 38.50 /MONTH


Collar mobility

$ 50 /MONTH

Mobility on watch

$ 50 /MONTH

How it works

Call for help

Triggering of panic button or fall detector


Assessment of the situation by a qualified operator

Rescue dispatch

If necessary, dispatch emergency services or a relative from the contact list

Our team is there for you

More questions?

About us

Why choose CSL Medical Alert ?

CSL Medical Alert is a reliable, state-of-the-art emergency response system. The CSL Medical Alert team founded the company to help seniors age with dignity at home for as long as possible. We’re always available to help, and we’re proud of it!


Customer service

Our agents are always available to answer your questions

Canadian company

We are a 100% Canadian company.

No contract

No contract necessary with CSL Medical Alert - you can cancel at any time.

Do you need a medical alert system?

With CSL Medical Alert, get a reliable, high-quality product that offers fall detection, hands-free two-way voice communication, GPS, and more!

Enjoy peace of mind knowing that you or your loved ones are safe.


Frequently asked questions

All the answers to your questions here.

Our systems and equipment

You can order online by selecting the product directly. Simply follow the steps to finalize your order.

You can also place your order directly with a representative at the following number:

Delivery time is normally 3 to 5 working days after placing the order online or with a representative.

No, this is an equipment rental. To cancel the service, simply return the equipment to the following address:

Warehouse CSL Medical Alert
1990 Jean Talon East
Montreal, QC
H2E 1T8

Your subscription will be cancelled automatically upon receipt of the equipment.

Yes, our systems have a battery backup.

Home/Home+ and GPS Mobile = 48 hours

Yes, the equipment is water-resistant. The aim of the devices is to keep them as often as possible. You can use the emergency button in the bath or shower without any problem.

Yes, our system works across Canada.
*** A sufficient cell signal is required to ensure proper operation of the device ***


Find out what our

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satisfied customers have to say.

Elizabeth Taylor
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I purchased the emergency help button for my grandmother, and it's been a game-changer. She feels much safer now, knowing that help is just a button press away. Excellent product!
Olivia Johnson
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As someone who lives alone, this emergency button gives me a great sense of security. It's easy to use and very reliable. Highly recommend for anyone who needs an extra layer of safety.
James Anderson
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Fantastic service! The emergency button is simple, user-friendly, and efficient. It gives my family peace of mind knowing that I have immediate access to help if needed.
Nicholas Wilson
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I recently got this for my elderly parents, and it's been wonderful. The setup was easy, and the customer service team was very helpful. It's comforting to know that they have quick access to assistance.
Charlotte Miller
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This emergency button has been a lifesaver. It's discreet, easy to wear, and gives me confidence knowing I'm always connected to help. A must-have for seniors living independently.

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Contact us

Our teams answer all your questions

You can also send us an e-mail using the form below, and one of our consultants will get back to you as soon as possible.

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