Protection CSL

Privacy policy

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1. Objective

This policy applies to any processing of personal data carried out by Protection CSL and aims to inform the user about how Protection CSL processes personal data (including details on the type of personal data collected and the purpose of the processing) and about the rights of the user in relation to their personal data.

2. Contact – How can I get in touch?

In case of questions regarding the Privacy Policy, the user can contact CSL Protection by the following means:

• The head office is located at: 1990 Rue Jean-Talon E, Montreal, Quebec H2E 1T8
• The contact phone number is: 1-877-722-7644

The user may establish direct and effective communication with CSL Protection in writing by sending a communication to the address provided or by sending an email to the address: alherbier@protectioncsl.com In addition, the information of the controller of your personal data is set out below:

• Name: Protection CSL
• Identity of the person responsible: Alexandre L’Herbier
• Address: 1990 Jean-Talon Street E, Montreal, Quebec H2E 1T8
• Email: alherbier@protectioncsl.com

3. Identification of processing – How do we collect personal data?

In accordance with the regulations in force on the protection of personal data, in particular:

• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the “GDPR”).

• Argentine Law No. 25,326 on the Protection of Personal Data, its Regulatory Decree 1558/01 and its Complementary Norms (the ‘Argentine LPDP’).

• California Privacy Rights Act of 2023 (CPRA)

• Virginia Consumer Data Protection Act (VCDPA).

• The Colorado Privacy Act (CPA)

• The Connecticut Data Privacy Act (CTDPA)

• Canada’s Anti-Spam Legislation (CASL) and Personal Information Protection and Electronic Documents Act (PIPEDA).

• Mexican Federal Law on the Protection of Personal Data in the Possession of Private Parties (LFPDPPP).

• Utah Consumer Privacy Act (UCPA).

• Tennessee Information Privacy Protection Act (TIPA).

• Texas Data Privacy and Security Act (TDPSA).

• Indiana Consumer Data Privacy Act (INCDPA).

• Iowa Consumer Data Privacy Act (ICDPA).

• Montana Consumer Data Privacy Act (MTCDPA).

• Delaware Personal Data Protection Act (DPDPA Delaware).

• Kentucky Consumer Data Privacy Act (KCDPA).

• New Jersey Data Protection Act (NJDPA).

• Oregon Consumer Privacy Protection Act (OCPA).

• New Hampshire Privacy Act (NHPA).

• Nebraska Data Privacy Act (NDPA).

Protection CSL collects personal data in its possession when the user:

• (i).
  Completes https://protectioncsl.com/ forms (“Site”);
• (ii).
  Subscribe to the newsletter;
• (iii).
  Completes a survey or fills out an online form;
• (iv).
  Fills out a printed form;
• (v).
  Sends an email or phone call, which is then loaded into the corresponding forms;

4. Personal Data Collected – What Personal Data Do We Collect?

CSL Protection collects information when visiting their web page, and mainly by completing its registration forms.

The following data is collected: .

As a general rule, when personal data is required to use a service or access certain content, its provision will not be mandatory, except in cases where it is specifically stated that it is data required for the provision of the service.
In this case, the user may freely choose not to register and/or contract the services.

The user declares and guarantees that all the data provided by him/her is true and accurate and undertakes to update it.
Changes may be communicated to the Data Protection Officer or to the address indicated in paragraph 2 above.

Likewise, the user acknowledges that the data required by Protection CSL are necessary, adequate and not excessive to achieve the purposes expressed in paragraph 5 above, which would be impossible to achieve if such data are not provided.

Any false or inaccurate statements that result from the information and data provided, as well as the damage that such information may cause, will be the responsibility of the user.

5. Purpose – What is the purpose of the personal data we collect?

The personal data requested from the user will be used for the following purposes:

• To provide our Service and respond to your requests.
  We use your information to provide and maintain our Service, to process and respond to your requests, to communicate with you about your use of our Service or changes to our Service, to respond to your requests, and for other customer service and business administration purposes.
  For example, when you sign up for a newsletter, we may use your personal information to send you an email newsletter.

• Identification and authentication purposes.
  We may use your information for identification and authentication purposes.
  For example, when you enter your account login ID and password to access one of our registration or login portals, we use your login information to authenticate your identity.

• Customization.
  We use your information to tailor the content and information we may send or display to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experience when using the Service.
  For example, if you allow us to collect geolocation data, we use this information to serve content around your specific location and identify locations/business listings around your location.

• For marketing and promotional purposes.
  We may use your information to send you news and newsletters, event updates, and to communicate with you about new features, offers, events, or products, or to otherwise contact you about information that we think may be of interest to you.
  We may also use your information to display advertisements to you on our site (including to sell advertising space on the Service) and on other unaffiliated websites and services.

• Research and reporting.
  We may use your information to administer surveys and questionnaires (online and offline) for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the educational products, services, and information we provide.
  Survey responses may be used to determine the effectiveness of our service, various types of communications, advertising campaigns, and/or promotional activities.

• Combine information.
  We (and our third-party business partners on our behalf) may merge, mix, or otherwise combine information, including your personal information, in furtherance of the purposes described above.

• Comply with legal obligations.
  We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of a third party, including to comply with requests from law enforcement or government authorities and to participate in compliance audits.

• To protect ourselves and others.
  We may use your information when we believe it is necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person, or to otherwise enforce this policy, our terms and conditions, and the integrity of the Service.

• Anonymized data.
  We may also de-identify or anonymize your data in such a way that you cannot reasonably be re-identified by us or any other party, and we may use such anonymized data for any purpose permitted by applicable law.
  To the extent that we anonymize data that was initially based on personal information, we will retain and use that data in an anonymized form and will not attempt to re-identify the data.

The data subject to processing will not be used for purposes other than those mentioned above and for which they were collected.
Notwithstanding the above, it is specified that the data recorded may be used, in addition to the purposes for which they were expressly collected, for statistical, incident management or market research purposes.
However, in the event that personal data is processed for purposes other than those initially specified when such data was collected, a compatibility analysis will be carried out by CSL Protection in accordance with the applicable regulations.
Processing will only be permitted if the original purpose is compatible with the new purpose or permitted in accordance with an independent legal basis.
In these cases, the user will be informed of changes in purpose or of the legal justification for the processing of their data.
We remind the user that they can object to the sending of commercial communications (unsubscribe) and no longer receive emails from CSL Protection, by informing CSL Protection in a reliable manner, which will proceed to discontinue as soon as possible after receiving such communication.
To do so, the Employer may send an email to the address set out in Section 2, a letter to the address set out in Section 2 above, or follow the unsubscribe instructions detailed at the end of each email from CSL Protection.

6. How do we use your information?

We will use the information we collect about you for the following purposes:

• Administrative Information
• Creating User Accounts
• Testimonials
• Collecting customer feedback
• Application of the T&Cs
• Sales order management
• Support
• Targeted advertising
• Administrative Information
• Site Protection
• Dispute Resolution
• User account management
• Payment processing: Bambora

If we want to use your information for any other purpose, we will ask for your consent and will only use your information once you have given your consent and only for the purpose (or purposes) for which you have given your consent, unless we are required to do otherwise by law.

We will retain your personal information with us for an indefinite period of time after user accounts are no longer active or for as long as necessary to fulfill the purposes for which it was collected, as set out in this Privacy Policy.

7. Consent

By providing personal data to Protection CSL, the user declares that he or she fully and unreservedly accepts their processing by Protection CSL.
The user hereby grants his/her free, express and informed consent to CSL Protection to use the data collected for the purposes indicated in section 5 above, as well as its incorporation into a CSL Protection database.

Protection CSL processes the data of the legitimate user by:
(i) the conclusion of a contract for services with CSL Protection by the user, in accordance with the terms and conditions that are made available to the user at the end of the completion of the service request form (before a possible hiring) and that the user (after having read them), and if he agrees, can accept by ticking the box that has been included for this purpose; and
(ii) the free, informed and unequivocal consent of the user, given after reviewing this Privacy Policy where CSL Protection informs the processing it will carry out with your data, and if you agree, by ticking the box that has been included for this purpose in the service request form.
The processing of data that is not covered by any of the legal bases indicated above, will be carried out if Protection CSL deems it necessary to protect a legitimate interest and only if they do not infringe the fundamental rights and freedoms of the user.

8. Expiration – How long do we keep them?

The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes detailed in section 5 above.
In particular, personal data will be kept for as long as the business relationship is in force (and to the extent that the user has not previously requested their deletion) and for the period during which obligations, compensation and/or liabilities may arise in the context of the business relationship or for the services provided.
CSL Protection informs that it will retain essential information to identify the origin of the data stored for the duration of the customer relationship with CSL Protection and/or the revocation of the user’s consent in accordance with the information contained in section 5 of this Privacy Policy and/or the period required by applicable law.

9. Privacy / Assignment / International Transfer – Do we disclose data to third parties?

Protection CSL will keep the personal data collected private and confidential and will not use it for any purpose other than those set out in section 5 above.
CSL Protection requires the signing of confidentiality and personal data processing agreements by its employees and third parties who provide services that access the content of the databases (or include such obligations in the service agreements it signs with such providers as set forth in the following paragraph).

The User’s personal data collected by CSL Protection will not be transferred, sold, exchanged, transmitted and/or communicated to third parties outside of CSL Protection without the User’s consent, unless legally required and/or for the purpose of providing the services to the User.
This does not include certain employees and service providers who allow CSL Protection to keep the site in operation, to comply with the purposes established in section 5 above and/or to provide services to the user, who have assumed the obligation to maintain the confidentiality of the data provided and undertake to comply with the applicable regulations on the protection of personal data, at the time of hiring.
Contracts with service providers stipulate the purpose, scope, content, duration, nature and purpose of data processing, the type of personal data, the categories of data owners and the obligations and responsibilities of Protection CSL and contractual third parties.

In particular: CSL Protection may share the personal information provided with CSL Protection’s controlling companies, subsidiaries, affiliates, related companies, and/or intermediaries.

CSL Protection may share certain user-provided personal information internally within CSL Protection, with certain departments, such as administration, marketing, or IT.

• In some cases, Protection CSL transfers personal data on the basis of legitimate interest and the economic and technical benefits associated with the use of specialized providers.
  In this regard:
  • Cards. CSL Protection uses Google Maps to include maps on the site.
    Integration with Google Maps allows Google to collect the user’s IP address.
    The user can consult the privacy policy and other legal aspects of the said company at the following address: https://policies.google.com/privacy
  • Facebook. CSL Protection has integrated Facebook components into the Site. In particular, CSL Protection uses the Facebook advertising platform. The company that operates the Facebook services is Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The user can consult the privacy policy and other legal aspects of the said company through the following link: https://en-en.facebook.com/about/privacy/.
  • Instagram. The Site contains links to Instagram.
    As stated in Section 13 above, by using these links, the user leaves the Site and is redirected to Instagram.
    The user can view Instagram’s privacy policy and other legal aspects through the following link: https://help.instagram.com/155833707900388.
  • Linkedin. The Site contains links to LinkedIn.
    As stated in Section 13 above, by using these links, the user leaves the Site and is redirected to Linkedin.
    The user can consult the privacy policy and other legal aspects of Linkedin through the following link: https://www.linkedin.com/legal/privacy-policy.
  • Google Analytics. Protection CSL uses Google Analytics for website analysis.
    This integration involves Google collecting the user’s IP address and usage data.
    Users can refer to Google Analytics’ privacy policy and other legal information by visiting the following link: https://policies.google.com/privacy
  • Google Fonts. CSL Protection integrates Google Fonts to improve the visual aesthetics of the site.
    This integration may result in the collection of information by Google.
    on the user’s device and its use.
    Users can view Google Fonts’ privacy policy and additional legal information by visiting the following link: https://policies.google.com/privacy

Social networks. Protection CSL also uses social networks, such as Facebook or Instagram, and has integrated functions of these networks into its services.
The user may only use these social networks if he or she is registered and has accessed the corresponding social network with his or her user.
These social networks have their own privacy policies and terms and conditions, over which CSL Protection has no interference or control.

Finally, you should be aware that CSL Protection may (and CSL Protection reserves the right to) disclose your information in the following circumstances:

• Business Transfer: If we or our subsidiaries are acquired, merged, or invested by another company, or if any of our assets are transferred or may be transferred to another company, whether in connection with bankruptcy or insolvency proceedings or otherwise, we may transfer the information we have collected about you to the other company.
  As part of the business transfer process, we may disclose certain information about you to outside lenders, auditors and advisors, including lawyers and consultants.

• Compliance with law: We may disclose your personal information to comply with the law, a judicial proceeding, a court order, or other legal process, such as in response to a court order or subpoena.

• Protection and Facilitation of Rights: We may disclose your personal information when we believe it is appropriate to investigate, prevent, or take action against illegal activities, suspected fraud, situations that may pose potential threats to the safety of any person, or human rights violations.
  our terms and conditions or this policy.
  This disclosure may also include using your personal information as evidence in litigation in which we are involved.
  In addition, we may disclose your personal information when necessary to assist you in exercising your rights under the CSL Protection Terms and Conditions and this Privacy Policy.

• Public safety, national defence or public health reasons: In situations where there are well-founded reasons related to community safety, national defence or public health, your personal information may be disclosed.

• Aggregated, Anonymized, or Anonymized Information: We may disclose aggregated, anonymized, or de-identified information about you for any purpose permitted by applicable law.

• Consent: We may disclose your personal information with your consent.

10. Security – How do we ensure data security?

Protection CSL declares its intention to adopt the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of data in accordance with the provisions of the GDPR,, ,the Argentine LPDP,, ,CPRA,, ,VCDPA,, ,CPA,, ,CTDPA,, ,PIPEDA-LCAD,, ,LFPDPPP,, ,UCPA,, ,TIPA,, ,TDPSA,, ,INCDPA,, ,ICDPA,, ,MTCDPA,, ,DPDPA Delaware,, ,KCDPA,, ,NJDPA,, ,OCPA,, ,NHPA, and ,NDPA in order to prevent their alteration, loss, unauthorized access or processing.

CSL does not guarantee absolute privacy in the use of the website, as it cannot be excluded that unauthorised third parties may become aware of it.
The user acknowledges that the existing technical security means are not impenetrable and that even with the adoption of all reasonable security precautions, it is possible to suffer manipulation, destruction and/or loss of information.
In the event of the detection of a security incident involving a significant risk to the data owner, this event will be communicated without delay to the competent supervisory authority, as well as to the corrective and palliative measures implemented and/or to be implemented.

CSL Protection is not responsible for the loss or deletion of data by users.
Likewise, CSL Protection accepts no responsibility for any damage caused by computer viruses.

Finally, the user must also take steps to protect their information.
CSL Protection insists that you take every precaution to protect your personal information while on the Internet.
At the very least, you are advised to change your password periodically, using a combination of letters and numbers, and to make sure that you are using a secure browser.

11. Rights of the data owner and procedures to respond to their exercise – What rights do I have as a data owner?

The user who owns the data may at any time exercise the rights of access, rectification, cancellation, opposition, limitation of processing, portability, confidentiality and deletion of their personal data, in accordance with the provisions of articles 15 et seq. of the GDPR, the provisions of the Argentine LPDP, the provisions of the CPRA, the provisions of the VCDPA, the provisions of the CPA, the provisions of the CTDPA, the provisions of the PIPEDA-CASL, the provisions of the LFPDPPP, the provisions of the UCPA, the provisions of the TIPA, the provisions of the TDPSA, the provisions of the INCDPA, the provisions of the ICDPA, the provisions of the MTCDPA, the provisions of the DPDPA Delaware, the provisions of the KCDPA, the provisions of the NJDPA, the provisions of the OCPA, the provisions of the NHPA, the provisions of the NDPA, as applicable.
The exercise of these rights may be carried out by the user himself by email to alherbier@protectioncsl.com, or by written communication addressed to the Data Protection Officer at the following address alherbier@protectioncsl.com, or by any of the means provided for by the applicable regulations mentioned above.
CSL Protection may request the data necessary to validate the identification of the data owner.

The deletion of certain data will not be carried out when it could cause damage to the rights or legitimate interests of third parties, or when there is a legal obligation to keep the data.

If you are a resident of the UK or EEA and are subject to national or local legal exemptions, you have certain data protection rights in certain circumstances.
Please contact us if you wish to exercise any of these rights.

• Withdraw consent at any time. Users have the right to withdraw their consent if they have previously given their consent to the processing of their personal data.
• Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
• Access their data. Users have the right to know whether the data is being processed by the Owner, to obtain information about certain aspects of the processing and to obtain a copy of the data being processed.
• Check and request rectification. Users have the right to verify the accuracy of their data and to request that it be updated or corrected.
• Restrict the processing of their data. Users have the right to restrict the processing of their data.
  In this case, the Owner will not process its Data for any purpose other than its storage.
• Have their personal data deleted or otherwise deleted. Users have the right to obtain the erasure of their data from the Owner.
• Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have them transmitted to another controller without any hindrance.
• File a complaint. Users have the right to lodge a complaint with their competent data protection authority.

12. Appointment of a Data Protection Officer

Protection CSL has appointed a delegate for the application and control of this Privacy Policy and the relationship with the supervisory authority: Alexandre L’Herbier, who can be contacted by the following means:

• Email: alherbier@protectioncsl.com
• Phone: 1-877-722-7644

12. Appointment of a Data Protection Officer

Protection CSL has appointed a delegate for the application and control of this Privacy Policy and the relationship with the supervisory authority: Alexandre L’Herbier, who can be contacted by the following means:

• Email: alherbier@protectioncsl.com
• Phone: 1-877-722-7644

13. Training – Are we training?

CSL Protection staff whose duties are related to the processing of personal data are trained to ensure better protection of personal data and the rights of its holders.

14. Links to third parties – Does our Site contain links to other sites?

The Site may contain links to third-party sites, with or without advertising content, whose privacy policies are unrelated to CSL Protection.
The linked sites are not linked to CSL Protection and their existence does not in any way imply that there is any suggestion, invitation or recommendation for the visit of the destination places or any link or association between CSL Protection and these sites.
CSL Protection is not responsible or liable for the content, use and activities of these linked sites, nor for any damages, whether actual or potential, material or moral, direct or indirect, suffered by users and derived from the information contained in these sites or from the relationship that users may establish with third parties whose services have been published on the site.
Nevertheless, any comments on these linked sites will be useful for CSL Protection to improve the services and/or ensure the integrity of the site.
Protection CSL undertakes to do everything possible to prevent the existence of links to sites with illegal content on its site.

15. Children’s Privacy

At CSL Protection, we recognize the importance of protecting children’s privacy.
Our commitment to protecting the personal information of minors is unwavering.
We may collect and process personal information from children under the age of 13, but only in compliance with all applicable laws and regulations, including obtaining parental or guardian consent, if required.

If you are a parent or guardian and believe that we have collected personal information about your child without appropriate consent, please contact us immediately and we will take prompt action to remedy the situation.

For California residents: We do not sell the personal information of California consumers 16 years of age or younger unless we have obtained prior parental permission.
If your child is under the age of 13, we insist on obtaining consent from their parent or guardian for the collection and processing of their personal information.
If your child is between the ages of 13 and 16, they may choose to allow the sale of their personal information.
Our websites and services designed for children will incorporate age verification and ensure that necessary consents are obtained.

For EU residents: We do not collect or process personal information from anyone under the age of 16 in the EU without the explicit consent of a parent or guardian.
Our websites and services directed to children will include age verification and will require appropriate consents.

16. Cookies – Do we use cookies?

When the user enters the site, CSL Protection may store information on their computer in the form of a “cookie” or similar file.
The site uses cookies to
(i) follow advertising,
(ii) collect data on site traffic and
(iii) improve the user experience when using the Site.

The user should be aware that in order to browse the website, it is not necessary for the user to authorise the installation of cookies sent by the website.
This may only be required for certain services.
The user can delete cookies from their hard drive, prevent access to their computer either through their browser or by choosing the corresponding option when asked if they wish to use cookies for these purposes and in accordance with the CSL Protection cookie policy.

Cookies are information files that the website or the provider of certain website services transfers to the hard drive of the user’s computer via the browser program.
Cookies by themselves cannot personally identify the user (although they may contain the user’s IP address) but they do allow the user to recognize the user’s browser and capture and store certain data (the user’s operating system, the domain name of the website from which the site was linked, among others).
CSL Protection reserves the right to contract the services of third parties to analyze and understand users of the site, who may not use the information collected for any purpose other than to improve CSL Protection’s services.

17. Consent

The user’s use of the Site implies full knowledge and approval of CSL Protection’s Privacy Policy and CSL Protection’s terms and conditions, if any.
Likewise, the user accepts the Privacy Policy of CSL Protection and the General Terms and Conditions of CSL Protection by completing the request for services.

18. Do U.S. residents have specific privacy rights?

You may have certain rights regarding the processing of your personal information under applicable local law.
If our processing of your personal information is governed by such laws, this section provides you with additional information regarding your rights and our processing of your personal information under applicable local law.

COMMUNICATIONS MARKETING

We may send you periodic promotional emails.
You may unsubscribe from promotional emails by following the unsubscribe instructions contained in the email.
Please note that it may take up to 10 business days for opt-out requests to be processed.
If you opt out of receiving promotional emails, we may still send you emails regarding your account or any services you have requested or received from us.

DATA RETENTION

Your personal information will only be retained for as long as necessary for the purposes for which it was originally collected and in accordance with applicable local law.
We will retain your personal information for the period necessary to fulfill the purposes described in this policy.
When evaluating retention periods, we first consider whether it is necessary to retain the personal information collected, and if retention is required, we strive to retain the personal information for the shortest possible period permitted by applicable law.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process the personal information, and whether we can achieve those purposes through other means and in compliance with legal requirements, regulatory, tax, accounting or other applicable laws.

YOUR PRIVACY CHOICES AND RIGHTS

Depending on the jurisdiction in which you live, you may have the following rights under applicable local law:

• Right to request access to and a copy of your personal information and information relating to how it is processed;
• Right to request deletion of your personal information;
• Right to request correction or updating of the personal information we hold about you;
• Right to opt-out of the “sale” of your personal information and the “sharing” of your personal information for cross-contextual behavioral advertising purposes (as such terms are defined in applicable law)
• Right to opt-out of targeted advertising;
• Right to restrict our use of your sensitive personal information;
• Right not to be unlawfully discriminated against in exercising your rights.

These rights may be limited or denied in certain circumstances.
For example, we may retain your personal information where required or permitted by applicable law.
You may also opt-out of our “sale” or “sharing” of your personal information via privacy preference signals recognized by applicable local law, such as Global Privacy Control (GPC), but please note that this signal will be linked to your browser only.
For more information about GPC and how to use a browser or browser extension that incorporates the GPC signal, see https://globalprivacycontrol.org/.

VERIFICATION PROCESS

In order to protect your information, we will confirm the identity of the requester before responding to any request.
To start the process, you need to provide your name and email address.
We will ask you at least one question and you will need to respond via email with the correct answer for each question based on your previous interaction with us.
If we are still unable to verify your identity as required by applicable laws, we will notify you and may ask you additional questions.
Otherwise, we will acknowledge receipt of your request and contact you later with our full response.
We will only send verification questions from alherbier@protectioncsl.com.
Before sending a verification response, please verify the email address.
If you receive an email that appears to be from us but is not from our verification email address listed above, do not respond.
Any information we collect through this process will only be used for consumer verification, security procedures, or fraud prevention.
We will remove any verification information as soon as possible after processing your request.

AUTHORIZED AGENTS

You may designate an authorized agent to exercise your rights under applicable laws on your behalf.
In accordance with applicable laws:

• You must provide the authorized agent with written authorization to exercise your rights under applicable laws on your behalf.

• We may refuse a request from an authorized agent on your behalf if the authorized agent does not submit evidence that it has been authorized by you to act on your behalf if we request such proof, as permitted by applicable laws.

• Even if you use an authorized agent to exercise your rights under applicable laws on your behalf, in accordance with applicable laws, we may still ask you to verify your own identity directly with us.

FINANCIAL MOTIVATIONS

“Financial Incentive” means a program, benefit, or other offer, including payments to consumers as compensation, for the disclosure, deletion, sale, or sharing of personal information.

The law allows for financial incentives or a difference in price or service if it is reasonably related to the value of the consumer’s data.
A company must be able to explain how the financial incentive or difference in price or service is reasonably related to the value of the consumer’s data.

The explanation should include:

• a bona fide estimate of the value of the consumer’s data that forms the basis for offering a financial incentive or a difference in price or service; and
• A description of the method used by the company to calculate the value of consumer data.\n We may decide to offer a financial incentive (e.g., a difference in price or service) in exchange for retaining, selling, or sharing a consumer’s personal data. information.

We do not provide financial incentives to collect personal information and we will not discriminate against you if you exercise any of the rights provided by applicable laws set forth in this Privacy Policy.
Please note that a legitimate refusal of a request to information, delete or unsubscribe is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests, as permitted by applicable laws.

CALLS

If we refuse to comply with your request, we will inform you of our decision and the reasoning behind it.
Within sixty (60) days of receiving an appeal, we will notify you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons.
for decisions.
If your appeal is denied, you can contact the Attorney General to file a complaint.

CALIFORNIA RESIDENTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) we have disclosed.
to third parties for their direct marketing purposes as well as the names and addresses of any third parties with whom we have shared personal information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request to us in writing using the contact information provided below.

If you are under the age of 18, a California resident, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services.
To request deletion of this data, please contact us using the contact information provided below and include the associated email address.

With your account and a statement that you are a California resident.
We will ensure that data is not publicly displayed on the Services, but please be aware that data cannot be completely or totally deleted from all of our systems (e.g., backups, etc.).”

19. Changes – Is this the latest version?

This is the current version of the CSL Protection Privacy Policy, updated on August 30, 2024.

CSL Protection may change this Privacy Policy at any time without notice.
These changes will be operational from the time they are published on the website or when they are communicated to users by any means, whichever occurs first.
The user must keep informed of the terms included herein by entering periodically.